�Quality care for the Adult patient.�
Just a catchy phrase or a true commitment to complete patient satisfaction? I believe there are 4 major components that, together, make this statement a reality. So, how do
we do it?
Quality medical care:
This is not just about board certification or training programs. Quality encompasses many facets that brought together, guarantee a successful treatment outcome. Experience matters a great deal, in my opinion. Only through real-world patient interactions can a doctor feel truly comfortable rendering top-notch care. All the book knowledge in the world can�t help a physician cope with the typical patient mix that a busy practice will see. The breath of complexity is truly staggering when you consider that form one moment to the next, a physician may transition from a strep throat in an otherwise healthy patient to someone with multiple chronic medical problems who just happens to be short of breath �and, by the way doc, my chest has been hurting since yesterday!�
34 years� experience in the evaluation and treatment of the Adult patient allows my staff and me to offer you the confidence and security that come with board-certification,
fellowship and the real-world experience to put that knowledge to the test everyday.
Punctuality:
Tell me, how long is the typical wait time at your doctor�s office- 1 hour, 2 hours, more? Why do you have to set aside a whole morning/afternoon for a doctor�s visit? My staff and I pride ourselves in seeing our patients on time. We�ve done it for 34 years. We have taken into account the fact that you actually have better things to do than sit in a doctor�s office for hours on end.
Compassion and respect:
We use those words a lot but what do they really mean and how do they apply to a medical practice? The answers may seam obvious but they are more complex than they seem. Let me ask you something: how do you typically feel when you go to a doctor�s office. Calm, cool and collected? Quite the opposite, I would imagine. And you know what, I can�t blame you! It can be a scary place! Thoughts of doom and gloom are, unfortunately, part of the experience. Wouldn�t it be nice to be greeted by a receptionist who understands your feelings and tries to make you feel better way before you see the doctor? Wouldn�t that be better than � your co-pay is 20 dollars�? And how nice would it be to have a nurse talk to you like the
individual that you are, instead of �the next patient�? And imagine a physician who greets you with a smiling face, sits down to listen to you and actually explains what you�ve bee diagnosed with and why these prescriptions are necessary? One would think that should be part of every office visit, but you know as well as I do that�s not always the case- until know. You can expect this and more from my staff and me. We�re not treating a patient; we�re treating a person who just happens to be a patient.
WYSIWYG (what you see is what you get):
How many times have you made an appointment to see your doctor and instead are treated by a PA or nurse practitioner? At Preston Medical Associates, you will always see me, your doctor. After all, isn�t that what you came for?
